Safe Gaming

On Baji Solot Responsible Gaming — Keep It Fun, Keep It in Control

Gaming is for fun, not for stress. Baji Solot wants every player to play happy and healthy. Learn how to set your own limits and find support when you need it.

Last Updated: January 2026
Limit SettingAny Time
Self-ExclusionYour Choice
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On This Page

Principles of Responsible Play Limit Setting Signs of Problem Gaming Self-Exclusion Self-Check How to Get Help

Our Commitment: At Baji Solot, player wellbeing and peace of mind always come before profit.


How We Keep You Safe

Baji Solot's Core Responsible Gaming Tools

Deposit Limit

Set your own daily, weekly, or monthly deposit cap. Limits take effect immediately once set, and any request to increase them requires a 7-day waiting period.

Time Limit

Decide how long you'll play each day before you start. Once the time is up, the system will automatically end your session.

Take a Break

Take a cooling-off period anywhere from 24 hours to 6 weeks. Your account will be temporarily suspended during this time.

Self-Exclusion

If you need a longer-term break, you can exclude yourself for anywhere between 6 months and 5 years. During this period, there will be no way to reopen your account.

Loss Limit

Once you hit a set loss amount, your session ends automatically. A simple way to protect yourself from financial harm.

Reality Check

Pop-up notifications will appear at set intervals to remind you how long you've been playing and how much you've spent.


1 Principles of Responsible Play

Playing at Baji Solot is about more than winning or losing — it's a form of entertainment. But when entertainment turns into addiction, it can seriously impact your personal life and family. Responsible gaming means knowing your limits, sticking to them, and enjoying the experience.

Baji Solot believes every player deserves to stay in control. We don't just offer games — we provide a safe gaming environment. Our responsible gaming programme has been built with Bangladeshi players in mind.

Three Core Principles of Responsible Gaming:

  • Controls: Decide in advance how much time and money you're willing to spend.
  • Awareness: Always remember — gaming is entertainment, not a solution to real-life problems.
  • Getting Help: Asking for help when you need it takes courage — never hesitate.

Remember: Gaming should always be about entertainment. If you feel restless without it or it's causing financial stress — that's a warning sign.

2 Set Your Own Limits

Baji Solot lets you set your own play limits entirely on your own terms. You can adjust these at any time from your Account Settings:

Deposit Limit

Set your maximum daily / weekly / monthly deposit amount.

Loss Limit

Your session or deposit will automatically stop once you've reached a set loss amount.

Session Time Limit

Set a daily time limit for how long you'll play before you start.

Reality Check

Receive time and spend reminders every 15, 30, or 60 minutes.

Cooling-Off Period

Take a temporary break ranging from 1 day to 6 weeks.

Self-Exclusion

Full break options available from 6 months up to 5 years.

Important: Lowering your limit takes effect immediately. Increasing it requires a 7-day waiting period — this helps prevent overspending in the heat of the moment.

3 Signs of Problem Gaming

Not everyone realises when their gaming habits have become a problem. Check the table below for warning signs — and be honest with yourself:

Signs Level
Chasing losses by continuing to play to win back money Dangerous
Feeling restless or irritable when not playing Dangerous
Hiding your gaming from family or friends Dangerous
Neglecting work, studies, or family Dangerous
Spending beyond your set budget Warning
Taking on debt or draining savings to fund gaming Dangerous
Skipping sleep or meals to keep playing Warning
Occasionally exceeding your set limits Warning

If you notice more than two "warning" signs in yourself, take a break immediately and seek help.

4 Check Yourself

Answer the questions below honestly. This quick self-assessment will help you gauge whether your gaming habits are healthy:

Question 1: Did you play beyond your budget at any point last month?
No, Never
Once or Twice
Often
Question 2: Have you played again after a loss to try to win your money back?
No
Occasionally
Almost Always
Question 3: Have family or friends expressed concern about your gaming?
No
Once
Multiple Times

5 How to Set Up Self-Exclusion

If you feel you need a long-term break, follow Baji Solot's self-exclusion process. It's completely confidential and handled with respect:

1

Go to Account Settings

Log in and navigate to the "Responsible Gaming" section.

2

Select Self-Exclusion

Choose how long you need — 6 months, 1 year, 2 years, or 5 years.

3

Confirm

Verify your identity to confirm the request. It takes effect immediately.

4

Account Will Be Closed

Your account cannot be reactivated before the period ends. Once it expires, you will need to reopen it manually.

5

Your balance stays protected

Your balance remains completely safe during self-exclusion and can be withdrawn once the period ends.

For direct support: Help Center Let our team know via live chat — they will assist you with complete confidentiality.

6 For Family & Loved Ones

If someone close to you is struggling with a gaming problem, you can help. Baji Solot takes the concerns of family members seriously.

  • Speak Directly: Raise your concerns calmly, without anger or blame.
  • Gather Information: Learn about problem gambling so you're better equipped to help.
  • Let Us Know: Email us at support@bajisolot.com — we'll take the necessary steps while keeping your information completely confidential.
  • Get support for yourself: This situation can be just as hard on the people around you — don't hesitate to seek professional support.

You are not alone. Many families in Bangladesh face this situation. With the right help, things can get better.

7 Steps to Get Help

Asking for help isn't weakness — it takes courage. If gaming is starting to affect your life negatively, take action now:

  • First Step: Acknowledge that there's a problem — it's the hardest step, and the most important one.
  • Set Account Limits: Instantly activate a deposit or time limit.
  • Take a Break: Use Cooling-Off or Self-Exclusion.
  • Tell Someone: Let a trusted family member or friend know — you don't have to face this alone.
  • Seek Professional Help: Speak with a mental health professional or counsellor.

For Urgent Help: Our Help Center Reach out directly or email us at support@bajisolot.com. Our team is available to respond around the clock.

8 Minor Protection

Baji Solot strictly prohibits anyone under 18 from accessing its gaming services. Here's how we protect minors:

  • Age and identity verification is mandatory at registration.
  • KYC documents are verified before any withdrawal is processed.
  • Accounts may be verified at any time if there is reason for concern.
  • Registering with a false age may result in account termination and forfeiture of your balance.

Parents can manage their children's gaming activity by installing parental control software on their devices. If you suspect a minor is using Baji Solot, please contact us — we'll act promptly.

For Parents: If you suspect your child is using Baji Solot, reach out to us at support@bajisolot.com. We'll handle your concern with full confidentiality and act without delay.

9 Help Centre & Contact

For any questions or support around responsible gaming, Baji Solot is always here to help:

  • Live Chat: Help Center Chat with us live — the fastest way to get help.
  • Email: support@bajisolot.com — response within 24 hours.
  • FAQ: On the FAQ Page Find out more.

Our Team's Commitment: Any conversation about your gaming habits is completely confidential. We're here to help, not to judge.

Responsible Gaming FAQs

Yes, your balance remains fully secure during self-exclusion. Once the exclusion period ends, you can withdraw your funds as normal.

Yes, but increasing your limit requires a 7-day cooling period. This rule protects you from overspending in the heat of the moment.

A cooling-off period is a temporary pause (1 day to 6 weeks) that ends automatically when the period expires. Self-exclusion is a long-term break (6 months to 5 years) that must be manually lifted even after the period ends.

After logging in, go to your profile and find the "Responsible Gaming" section. From there, you can manage all your limits and tools in one place.

Responsible Gaming

Play for Fun, Stay in Control

Join Baji Solot's safe gaming environment. Set your own limits and play responsibly.

Limit Setting is Free Confidential Support 18+ Only
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